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The content reports provide data related to all the articles in the knowledge base. You can view data for new articles created, popular articles, and most liked articles.


Here's how to access the content reports:


Log in to your knowledge base admin account and navigate to the "Reports' tab. Select "Content" from the vertical menu.


New Articles: It provides data for the number of new articles created in a particular time-frame. You select to view this data in daily, weekly or monthly format. 


Popular Articles: A list of articles arranged in descending order of their popularity. You can also select to arrange the list in reverse order.


Most Liked Articles: A list of articles arranged in order of the number of 'Up Votes' received.


Here's how you can analyse your Knowledge Base Reports


Video About: How to Analyze Your Knowledge Base Reports