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How to Copy a Folder Within and Across Knowledge-Bases

 

You can copy a folder within the current knowledge-base as well as to different knowledge-bases.

 

Here's how to copy a folder within current Knowledge-base:

 

Step 1: Log into your account. Select the folder to copy, and click the 'context menu' icon. 

 

 

Step 2: Click "Copy Folder" from the context menu.

 

 

Step 3: A pop will appear, edit the name of the folder accordingly. Click "Save" to copy the folder. 

 

 

Step 4: You will get a confirmation message. Click "OK" to complete the process. 

 

Here's how the copied folder appears in the current Knowledge-base:

 

 

To copy a folder to different Knowledge-base follow Step 1 and Step 2, and jump to the below steps to complete the procedure:  

 

Step 3: A pop will appear, edit the name of the folder accordingly. Click 'drop-down menu' icon and select a site. Click "Save" to copy the folder to the selected site. 

 

Step 4: You will get a confirmation message. Click "OK" to complete the process. 

 

Here's how the copied folder will appear in chosen Knowledge-base:

 

 

 

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