How to Create a Knowledge Base

Create and manage multiple help documentation webpages on your website with ProProfs Knowledge Base. Each help site can have its own color theme, CSS, domain name, and other features.

Here's a preview of how the site will appear in a web browser:

Online knowledge base

Here's how you can create a knowledge base:

Step 1: From your ProProfs Knowledge Base dashboard, go to Sites >> + Help Site.

Add online help site

Step 2: Enter the site URL, name, and click Create to proceed.

Enter name for the help site

Step 3: Choose an appropriate template from the numerous choices offered. Select the one which best suits your needs.

Use template to customize the help site

Step 4: You site is ready, start customizing!

Online help site