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Export Site & Back-Up Site


Export and create a back-up of your Knowledge Base through our Export Sit feature. It gives you the freedom to choose whether you wish to export or back-up your entire knowledge base or specific pages depending on your requirement.


Here's how you can export a site:


Step 1: Click Settings on your ProProfs Knowledge Base dashboard.



Step 2: Locate the option Export Site and click it.



Step 3: Click Save Site as PDF.



Step 4: Scroll down and select one of the following options:

  • All pages checked 'Show in PDF'
  • Specific pages
  • Specific folders

Once you've made your selection, click Generate PDF.



Step 5: Click OK to confirm the message and download the PDF you get the confirmation email.



Here's how you can use the Back-Up option:


Follow Step 1 and Step 2 and then:

Step 3.1: Click Back Up Site.



Step 3.2: You can choose what kind of pages you want to include in the back-up. For example, the table of content, pages in the draft, published or changed, as well as the tooltips. Once you've made your selection, click Export Site.



Step 3.3: Click Download File and your site will be downloaded in a zip folder.




Suggested Reading: Importing Content into KnowledgeBase