How to Add, Edit, and Delete a Page


Create multiple pages in your help sites to provide the best possible self-help experience to your website visitors and customers.


In this article, you'll learn:

Here's how to add a page in the knowledge base:

Step 1: On your ProProfs Knowledge Base dashboard, go to + Add New >> Page.


Add page in the knowledge base


Step 2: Under the Page tab, click Blank Page and then Select. If you want, you can also import pages from the Import tab.


Add page in your help sites


Step 2.1: You can go to the Import tab and import pages in the following formats: .doc, .docx, and .pdf


Import pages into the Knowledge Base


Here's how to edit and delete a page:

Step 3: Once the page is added, it is opened for editing. By default, the page is titled 'Untitled'.


Edit and delete a page


You can do the following to edit and delete the page:

  1. Right-click on the page in the Table of Content to rename it, create a duplicate copy, delete it, etc. Alternatively, you can click on the settings icon on the page title in the TOC to invoke the same options.
  2. Customize the page URL and access the page settings. In the settings, you can enter SEO keywords, meta description, the author name for the page, and more. You can also decide the page-type as text or video, whether you'd like the page to appear in the Table of Content, etc.
  3. and 4. are the page titles.


Note: Pages are not permanently deleted. The page will be moved to the vault. You can either delete the page permanently or restore the page.


Once you're done editing the page, save the draft and update it to publish.


Note: The ability to publish pages depends on the user's role.

Save and publish a page in the knowledge base


If you want to edit a page that is saved as a draft or already published, select the page and click Edit Page.


Note: If the user begins editing a page that someone else is working on, a warning will be displayed letting you know who is already editing that page. It is a good idea to exit the page and come back later. However, you can still continue editing the page.

Edit page





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