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How to Add and Delete a User in the Knowledge Base

 

Adding a user and deleting one is really simple and can be done in a few steps from the settings.

 

Let's first take a look at how you can add a user:

Step 1: From your ProProfs Knowledge Base dashboard, go to Settings >> User.

 

Knowledge base settings

 

Step 2: Click + New User.

 

Add user in knowledge base

 

Step 3: Fill the required details and click Create at the bottom of the form. The user has been added.

 

Create user in knowledge base

 

 

To delete a user, do the following:

Step 1: Go to Settings >> User.

 

Online knowledge base settings

 

Step 2: Under Users, click the delete icon of the user you want to delete.

 

Deleting users in knowledge base

 

 

 

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