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How to Add and Delete a User in the Knowledge Base


Adding a user and deleting one is really simple and can be done in a few steps from the settings.


Let's first take a look at how you can add a user:

Step 1: From your ProProfs Knowledge Base dashboard, go to Settings >> User.


Knowledge base settings


Step 2: Click + New User.


Add user in knowledge base


Step 3: Fill the required details and click Create at the bottom of the form. The user has been added.


Create user in knowledge base



To delete a user, do the following:

Step 1: Go to Settings >> User.


Online knowledge base settings


Step 2: Under Users, click the delete icon of the user you want to delete.


Deleting users in knowledge base




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