How to Integrate Azure AD With ProProfs Knowledge Base


This is a step by step guide to integrating Azure Active Directory with ProProfs Knowledge Base. To perform this integration, you require:

  • An Azure AD subscription. If you don't have a subscription, you can create a free account.
  • ProProfs Knowledge Base account (premium subscription that comes with single sign-on).


Benefits of integrating Azure AD with ProProfs Knowledge Base:

  • Manage user access to the Knowledge Base from within Azure AD
  • Enable Azure AD users to sign in to ProProfs with a single login
  • Manage all your user accounts without leaving the Azure portal


In this article, you'll learn:

To integrate Azure AD with ProProfs Knowledge Base:


Step 1. Log in to your Azure AD account and select Enterprise applications under Azure services.


Azure AD services


Step 2. Search for ProProfs Knowledge Base. When it appears, click it, and select ‘set up Single Sign-On’.


Azure AD search


Step 3. Copy the Thumbprint on a notepad. You’ll require it shortly.


Azure AD Thumbprint


Step 4. Also, copy the Azure AD Identifier (only the part after 
You’ll require it shortly.


Azure AD Identifier


Step 5. Select Users and groups from the left-hand side menu.


Azure AD users and groups


Step 6. Click Profile and copy the Object ID under the Identity section. You’ll require it shortly.


Azure AD object ID


Step 7. Now go to your Knowledge Base Settings >> Private Sites.


ProProfs Knowledge Base settings


Step 8. Activate the option Enable SAML and follow the instructions in the screenshot below.


ProProfs Knowledge Base and Azure AD integration

  1. Copy the Thumbprint here.
  2. Copy the Azure AD Identifier here.
  3. Copy the Object ID here.

Finally, click Save. The integration is successful.


Assign Users to an app

Step 1: In the Azure AD portal, select Enterprise applications. Then find and select the application you want to configure.


Step 2: In the left navigation menu, select Users and Groups.


Step 3: Select the Add user button.


Step 4: On the Add Assignment pane, select Users and Groups.


Step 5: Select the user or group you want to assign to the application. You can also start typing the name of the user or group in the search box. You can choose multiple users and groups, and your selections will appear under Selected items.


Step 6: When finished, choose Select.



Step 7: On the Users and Groups pane, select one or more users or groups from the list and then choose the Select button at the bottom of the pane.


Step 8: If the application supports it, you can assign a role to the user or group. On the Add Assignment pane, choose Select Role. Then, on the Select Role pane, choose a role to apply to the selected users or groups, then select OK at the bottom of the pane.


Step 9: On the Add Assignment pane, select the Assign button at the bottom of the pane.


* Object ID is used to identify the master user who is enabling the SSO. It is for our application purpose
* Users should be available in both KB and Azure.
* Make sure you are entering the correct value in the Knowledgebase.

For more information Click here




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