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How to View and Manage My Account


My Account option lets you view the details of your Knowledge Base account and enables you to upgrade your subscription plan as well.


Here’s how you can view and manage My Account:


Step 1: On your ProProfs Knowledge Base dashboard, click Settings and then My Account.



Step 2: The Manage Account screen shows the most important info about your account such as Account ID, Company Name, Plan, Status, and more. Click Edit to make changes to your company name and the website URL. If you wish to change your plan, click Upgrade.



Step 2.1: Edit your company details if required and Save, else, Cancel.



Step 2.2: Back on the Manage Account screen, clicking Upgrade takes you to the Knowledge Base pricing page. Here, you can change your subscription by clicking Upgrade below the plan of your choice.