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How to Reset Your Password



Follow these steps to retrieve a password. For security reasons we cannot email your password.

  1. Go to the login screen http://www.proprofs.com/knowledgebase/login/
  2. Click Forgot password.
  3. Correctly enter your email and click Next.
  4. Check your email inbox. If you do not see the email from ProProfs, check your spam or junk mail folder.

  1. Click on the link that says Click This Link.
  2. Enter the unique code, and click Next.
  3. Enter your new password and confirm the password.
  4. Click Next.

Don't want to change your password anymore?

If you no longer wish to reset your password, just ignore the email, and your current password will still be used. The email will expire in one hour.


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