How to Reset Your Password
Follow these steps to retrieve a password. For security reasons we cannot email your password.
- Go to the login screen http://www.proprofs.com/knowledgebase/login/
- Click Forgot password.
- Correctly enter your email and click Next.
- Check your email inbox. If you do not see the email from ProProfs, check your spam or junk mail folder.
- Click on the link that says Click This Link.
- Enter the unique code, and click Next.
- Enter your new password and confirm the password.
- Click Next.
If you no longer wish to reset your password, just ignore the email, and your current password will still be used. The email will expire in one hour.