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How to set up a URL redirect for your KnowledgeBase pages

 

To redirect the pages of your knowledge base you need to copy its permalink.

 

The permalink is the latter part of a URL. For instance,  if the full URL is "knowledgebase.proprfos.com/create-a-new-tooltip" then the permalink is "create-a-new-tooltip" as shown in the image below

 

 

 

 

 

 

 

 

 

Once, you have the permalink of the page you want to redirect, then follow the steps below:

 

Step 1: In the Settings page, Go To Configure & Brand.

 

 

 

 

 

 

 

 

 

 

Step 2: Under the Table of Contents tab, scroll down to '301 Re-Direct' and select Manage.

 

 

 

 

 

 

 

 

Step 3: Now, click on +Restrict New URL.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 4. Add the permalink (in this example, it is create-a-new-tooltip) you want to redirect in the left box. Then, choose the permalink of the page where you want the redirection to be done.