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How to setup a URL redirect for your knowledge base pages?

To redirect pages of your knowledge base you need to copy its permalink.

 

The permalink is the latter part of a URL. For instance,  if the full URL is "knowledgebase.proprfos.com/create-a-new-tooltip" then the permalink is "create-a-new-tooltip" as shown in the image below

 

Once, you have the permalink of the page you want to redirect, then follow the steps below:

 

Step 1. Go to the "Settings" page by clicking on "Configure & Brand".

 

 

Step 2. Scroll down on the "Settings" page, and click on "Manage" next to the label "301 Re-direct"

Step 3. Now, click on "+Restrict New URL".

 

 

Step 4. Add the permalink (in this example, it is create-a-new-tooltip) you want to redirect on the left box. Then, choose the permalink of the page where you want the redirection to be done.