How to Add ProProfs Survey Maker Form in ProProfs Knowledge Base

ProProfs Knowledge Base allows you to integrate with ProProfs Survey Maker. You can use this integration to get feedback from visitors landing on your Knowledge Base. After you have completed this integration, your visitors will see a Support icon on the right of the screen. When a visitor clicks it, a survey of your choice will pop up.

Here's an example of a survey on the Knowledge Base:

Example of a survey on the Knowledge Base

Here's how you can integrate ProProfs Knowledge Base with ProProfs Survey Maker:

Step 1: On your ProProfs Knowledge Base dashboard, navitage to Settings >> ProProfs Survey Maker.

Navitage to Settings >> ProProfs Survey Maker

Step 2: Now click on Add Survey for adding Survey Maker Form into your Knowledge Base.

Click on Add Survey for adding Survey Maker Form

Step 3: Log into your Survery Maker account by providing Email & Password.

Log into your Survery Maker account

Step 4: Select the form and click on Save or Create a new Survey Form by clicking on Create Survey.

Select or Create a Survey

Now Survey Maker Form is Successfully added on your Knowledge Base help site. Click on Preview if you want to Preview the form otherwise click on Cancel.

Note: You can add only one survey form at a time on your help site.

If you want to delete the survey form, follow the below steps:

Step 1: From you Knowledge Base dashboard, navitage to Settings >> ProProfs Knowledge Base.

Navitage to Settings >> ProProfs Survey Maker

Step 2: Click on Remove Survey. The Survey form will remove form your Knowledge Base help site.

Click on Remove Survey