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How to Add ProProfs Survey Maker Form in ProProfs Knowledge Base

 

ProProfs allows you to integrate your ProProfs Knowledge Base with ProProfs Survey Maker.  

 

You can use this integration to get feedback from visitors landing on your Knowledge Base. After you have completed this integration, your visitors will see a "Support" icon on the right of the screen. When a visitor clicks it, a survey of your choice will pop up.

 

Here's an example of a survey on the knowledge base: 

 

 

Follow these simple steps to get this integration:

 

Step 1: On your ProProfs Knowledge Base dashboard, click Settings and then Forms.

 

 

Step 2: Under External Form, select ProProfs Survey Maker, enter your Username & Password, and click Next.

 

 

Step 3: Select from the list of available surveys. You can also create a new survey by clicking Create a Survey if you want to.

 

 

Step 4: To see the survey integration, click Preview.

 

 

Step 5: Click Support to open up the survey. 

 

 

The survey appears like this.

 

 

 

 

 

 

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