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How to Integrate Slack With ProProfs Knowledge Base

 

This integration equips your Slack users to get instant notifications every time someone makes a change in your knowledge base document. Every stakeholder gets real-time updates, which leads to clarity and seamless collaboration among teams. 

 

Here are step-by-step instructions to integrate Slack with ProProfs Knowledge Base.

 

Step 1. Sign in to your Slack Account.

 

Step 2. Once you're logged in, visit https://api.slack.com/apps and click 'Create an App'.

 

 

Step 3. Fill in the required details in the 'Create a Slack App' form, and then click 'Create App' button.  

  • App Name: This name will be used as the sender's name on the notification.
  • Select your development slack workplace.

 

 

 

Step 4. Under Basic Information on the left pane, click on 'Incoming Webhooks' and turn it On

 

 

 

Step 5. Scroll down and click on 'Add New Webhook to Workspace'.

 

 

Step 6. Now select a channel via which you want to send notifications and click on 'Allow'.

 

 

Step 7. Scroll down to see the new webhook URL. Copy the URL and paste it into a notepad as you'll need it in a short while. 

 

 

Step 8. Now, login to your ProProfs Knowledge Base and select the Help site in which you want to integrate Slack.

 

Step 9. Go to 'Settings', select 'Integrations' and then click on 'More Integrations'

 

 

Step 10. Scroll down to find 'Integrate Slack' and copy the Webhook URL in the field 'Integrate Slack'.

 

 

Step 11. Click 'Save' to finish the integration process.

 

 

 

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