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add chat to your website

Update Your Profile

To update your profile, email, or password, do the following:

  1. Log in to your account.
  2. Click on My Account in the toolbar.
  3. My Account This section contains all the information related to your user account.
  • First Name – Your first name.
  • Last Name – Your last name.
  • Email – Your current email address which also serves as your username for the application
  • Role – This is your role, as assigned by your company administrator. You cannot change roles on this screen. Roles can only be changed in the Settings section of the application.
  • Language - Select your primary language. This language setting will only affect the text and interface of ProProfs (not your user-defined content). Your setting will override a site's language setting. For example, if you selected "English" as your language but are viewing a "French" site, the interface language will be in English but the content will be in French. Selecting Same as current site from the drop-down menu will dynamically change your language to the same language as the site you are viewing.
  • Time Zone - Select your current time zone. Also select if your time zone is observing Day Light Savings.


Changing Your Password


  • Password – To change your password, enter a new password. Your new password must be at least 6 characters long with at least 1 number.
  • Confirm – Re-enter the same password you provided in the Password field.


Click Save to save any changes.