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Yammer Integration With ProProfs Knowledge Base

 

Yammer is a freemium enterprise social networking service used for private communication within organizations. Integrate your Knowledge-base with Yammer to establish a private internal communication channel with your employees and users.

Yammer account details

To integrate Yammer with your Knowledgebase, you will need your 'network name' and 'feed-Id,' here's how you can get the required information from your Yammer account:

 

Log in to your Yammer account, and open your group. In the address bar of the window, you can find your 'network name' and 'feed-Id.'

 

Integration

Here's how to integrate Yammer to your Knowledgebase: 

 

Step 1:  Log in to your account as an administrator, go to "Settings" and click "Integrations," locate and click "Yammer Integration."

 

Step 2: Enter the 'network name' and 'feed-Id.' Click "Save" to complete the integration.

 

Snippet

You can include a snippet button in your knowledge-base, here's how to incorporate a snippet to direct users to the Yammer login page:

 

Select a page to incorporate the snippet, click "Source" to enable source code editing. Add the following code extract in the source code, and save your changes. Update the page to apply changes. 

 

 

 

Here's how the snippet will appear:

 

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