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Zendesk Single Sign-On

You can manage Zendesk and ProProfs with a single login. To enable this you need to complete the following steps:

  1. Login to ZenDesk and click on Settings and then on Extensions
  2. Click on Add Widget and select "Global JavaScript"
  3. Select "People who have signed in and are agents" and add the code mentioned below:

 

jQuery( document ).ready(function() {
 
var hiqimg=document.createElement("img");
hiqimg.setAttribute('src', 'https://yoursitename.helpdocsonline.com/remote_auth/your_sso_api_key');
hiqimg.setAttribute('height', '1px');
hiqimg.setAttribute('width', '1px');
document.body.appendChild(hiqimg);
 
});